24/7 SUPPORT

We'll treat your customers like they're ours

We have an excellent team of experienced agents, each of them specializing in particular types of support. In all cases we'll work with your team to understand your business requirements, develop first-rate scripts, train the team thoroughly, and get to work immediately.

Customer Support

While every ticket is important, not every business is complicated. Often all that's required is a straightforward help desk - whether voice or e-mail, we can use template responses and links to answer your customer's inquiries.

Tech Support

Whether your customers have a minor request or a mission-critical issue, our agents are skilled enough to manage the situation. We can assign a team to your business that has the appropriate educational and professional experience to manage any level of technical complexity

Sales Support

It's not always enough to simply supply information. We have agents who are trained to bring a sales perspective to their customer engagement. They're experts at extending conversations and leading curious customers to purchase decisions.

English proficiency

Excellent written and spoken English

24/7

There's no reason your business should ever close - with us, you're always open

Shared Service

Only pay for what you need - if you need part of someone's time we're happy to accommodate that

Multi-channel support

We'll support your customers by phone, email or chat, whichever they are more comfortable with.

Ongoing QA

We'll track, analyze, report and refine how we're serving you and your customers